1.Overview
Identity verification on Meelance confirms profile details and rewards verified accounts with the Meelance Blue Checkmark badge, indicating to recruiters and talent that you are an authentic professional.
Verifying your profile details significantly increases job request conversion rates, increases creative visibility in directory grids, and unlocks premium agency resources.
2.Requirements
To begin the identity check, ensure you have gathered:
- ✓Photo Identification — A current government-issued passport, driver's license, or national ID card.
- ✓Valid Capture Device — A smartphone or web camera ready for biometric capture checks.
- ✓Profile Alignment — Ensure your profile display name, avatar, and legal details align with the ID.
3.Step-by-Step Instructions
- Log into your account settings and select theIdentity Verification tab.
- Click Start Verification. Scan the generated QR code with your mobile device to launch the secure document capture portal.
- Follow the onscreen guidelines to capture high-resolution photos of the front and back of your photo identification card.
- Look directly at your device camera for a biometric facial map scan.
- Submit the verification packet. Our security algorithms and review agents will inspect the submission.
- Once approved, you will receive a notification, and the Blue Checkmark badge will instantly display on your profile.
4.Important Notes
All scanned documents and biometric data packets are encrypted during transmission using TLS protocols. Verification files are checked strictly for identity verification and deleted from storage clusters within 72 hours.
5.Troubleshooting
Submission Rejected (Legibility)
Ensure you capture document images in a well-lit room without heavy glare or shadow overlays. Avoid blurry edges and do not crop or mask key document fields.
Pseudonyms and Stage Names
We understand that entertainment professionals frequently operate under stage names or creative pseudonyms. Your display name can differ from your legal ID name; however, our background systems must verify that your legal registration record matches the provided documentation.