Skip to content
Home/Support/Account Help/Identity Verification
Support · Verification

Identity Verification Process.

Last Updated
June 16, 2026
Reading Time
5 min
Category
Verification
Version
v 1.0

1.Overview

Identity verification on Meelance confirms profile details and rewards verified accounts with the Meelance Blue Checkmark badge, indicating to recruiters and talent that you are an authentic professional.

Verifying your profile details significantly increases job request conversion rates, increases creative visibility in directory grids, and unlocks premium agency resources.

2.Requirements

To begin the identity check, ensure you have gathered:

  • Photo Identification — A current government-issued passport, driver's license, or national ID card.
  • Valid Capture Device — A smartphone or web camera ready for biometric capture checks.
  • Profile Alignment — Ensure your profile display name, avatar, and legal details align with the ID.

3.Step-by-Step Instructions

  1. Log into your account settings and select theIdentity Verification tab.
  2. Click Start Verification. Scan the generated QR code with your mobile device to launch the secure document capture portal.
  3. Follow the onscreen guidelines to capture high-resolution photos of the front and back of your photo identification card.
  4. Look directly at your device camera for a biometric facial map scan.
  5. Submit the verification packet. Our security algorithms and review agents will inspect the submission.
  6. Once approved, you will receive a notification, and the Blue Checkmark badge will instantly display on your profile.

4.Important Notes

i
Data Security & Privacy

All scanned documents and biometric data packets are encrypted during transmission using TLS protocols. Verification files are checked strictly for identity verification and deleted from storage clusters within 72 hours.

5.Troubleshooting

Submission Rejected (Legibility)

Ensure you capture document images in a well-lit room without heavy glare or shadow overlays. Avoid blurry edges and do not crop or mask key document fields.

Pseudonyms and Stage Names

We understand that entertainment professionals frequently operate under stage names or creative pseudonyms. Your display name can differ from your legal ID name; however, our background systems must verify that your legal registration record matches the provided documentation.

6.Frequently Asked Questions

Most identity check submissions are verified automatically by security systems within 15 minutes. Submissions requiring manual review can take up to 24 hours to process.
Changing your display name will not impact verification. However, changing your registered legal name or primary contact details will require a re-verification check to preserve security levels.
Was this article helpful?
Still need help?

We'rehere for you.

Can't find what you're looking for? Our support team is just a message away.